AI that makes your practice feel more human. For owners preparing to scale or sell.
I advise owners, CEOs, and founders of med spas, wellness and longevity practices, and plastic surgery groups on a one-to-three-year path to scale or sell. Recent engagements took rebooking from 18% to 78%, consult-to-surgery conversion from 32% to 74%, and grew a group to three locations averaging $1.89M AUV per unit, with zero paid Meta or Google ad spend.
Three years of medical school at the University of Pennsylvania, then an MPH from Penn. Now advising med spa, wellness, and plastic surgery owners on using AI to grow revenue from existing patients and prepare to scale or sell.
MPH, University of Pennsylvania◆8+ years in aesthetics, wellness & plastic surgery◆Franchise business coach, multi-unit med spa◆Published weekly on Substack◆Business of Aesthetics expert panelist◆
MPH, University of Pennsylvania◆8+ years in aesthetics, wellness & plastic surgery◆Franchise business coach, multi-unit med spa◆Published weekly on Substack◆Business of Aesthetics expert panelist◆
What I Do
The Audrey Aesthetic is an AI and operations advisory for medical aesthetic practices. I help med spa, wellness and longevity, and plastic surgery owners use AI to increase revenue from the patients they already have, through better retention, higher consultation conversion, and systems that let the practice scale or sell without depending on the owner for every decision.
Who This Is For
Med spa, wellness, and plastic surgery owners planning to scale or sell in the next one to three years, by adding locations, service lines, or providers, or by lifting revenue per patient.
Client Outcomes
Results from recent engagements.
Figures are from client engagements, anonymized. Results vary by practice.
Recurring revenue & retention
North Jersey · Medical Aesthetics
Rebooking 18% → 78%
AI-powered SOPs, voice coaching, and bespoke patient-facing retention agents.
Boston · Plastic Surgery + Aesthetics
Nonsurgical LTV $3,800 → $6,900
AI-supported treatment planning, rebooking, and personalized follow-up.
Consultation & conversion
Philadelphia · Plastic Surgery
Consult-to-surgery 32% → 74%
Bespoke AI consultation tools, objection-handling simulations, and structured follow-up.
Long Island · Plastic Surgery + Aesthetics
Revenue per clinical hour +24%
AI-supported reporting to close scheduling and service-mix gaps, with no added headcount.
Scale without added overhead
Manhattan · Multi-Location
1 → 3 locations, $1.89M AUV/unit
Zero paid media. Internal AI infrastructure, brand positioning, and presales drove the growth.
Indianapolis · Multi-Location
Revenue-generating hire ramp 5 wks → 2 wks
Role-specific AI onboarding, searchable SOPs, and simulated patient conversations.
Build a practice that runs without you in every decision
Northeast · Multi-Location
EBITDA margin 17% → 21%
Scheduling, labor, and retention gains with AI-streamlined reporting and training.
Connecticut · Founder-Led
15+ leadership hours recovered / month
SOPs and institutional knowledge turned into an internal AI resource staff can self-serve.
Ask Audrey for on-demand guidance, a live Health Score, real-time KPIs, and hiring, marketing, and compliance tools built for aesthetic practices. Clients get access during an engagement and keep it after.
Thirty minutes on where revenue is leaking and which AI moves close the gap fastest in your practice.
02
Get your AI Practice Audit
A fixed-scope read of your operations, systems, and patient journey, scored, with a clear map of where AI belongs in your practice and where it does not. You leave with a sequenced plan of what to change first, and what to leave alone.
From $3,500
03
Put the right system in place
Sometimes that means building bespoke, HIPAA-compliant agents with my partner. Sometimes it is an EMR, CRM, or AI tool I have vetted and matched to your practice. Either way, it is approved by me and chosen to move revenue.
AI is infrastructure, not a novelty tool. The practices that treat it that way will own the next decade of aesthetic medicine.
Audrey Campbell, MPH, is a medical aesthetics strategist and the founder of The Audrey Aesthetic — a thought leadership platform covering AI implementation, practice operations, wellness, and brand strategy for the aesthetics industry.
With over 8 years of experience across the aesthetics, wellness, and plastic surgery space, Audrey brings field-level insight to every framework she publishes. Her foundation is clinical: three years of medical school before a deliberate move into the operational and strategic side of healthcare, followed by a Master of Public Health from the University of Pennsylvania. That trajectory — from clinical training to systems thinking — shapes everything she publishes.
Her work is built for owners and operators who are serious about building sustainable, high-performing practices — covering everything from AI infrastructure and scaling strategy to wellness philosophy and brand positioning.
Her flagship series, AI in Aesthetics: The Real Stack, is used as reference material by the owners and founders building the next generation of aesthetic medicine.
Ways to Work Together
Clear engagements, priced up front.
I work with a small number of owners, CEOs, and founders at a time. Every engagement starts with a discovery call and, usually, the Audit.
01
AI Practice Audit
The entry point. A fixed-scope, scored diagnostic of your operations, systems, and patient journey, with a sequenced plan of what to change first, and a clear map of where AI does not belong.
Ongoing counsel for the high-stakes calls: pricing, org structure, vendor selection, and growth or exit sequencing. Monthly access for the decisions that do not fit a single project.
Operational leadership without a full-time hire. I run systems, KPIs, and retention infrastructure for a defined period, then hand back a practice that runs on documentation instead of memory.
The command center behind the work: Ask Audrey, a live Health Score, real-time KPIs, and hiring, marketing, and compliance tools. Included with every engagement, and yours to keep after.
The Audrey Aesthetic advises med spa, wellness, and plastic surgery owners on using AI to grow revenue from existing patients and prepare to scale or sell.
Who is Audrey Campbell?
Audrey Campbell is a medical aesthetics strategist with an MPH from the University of Pennsylvania and more than 8 years across aesthetics, wellness, and plastic surgery.
How does AI increase revenue in an aesthetic practice?
By lifting rebooking and retention, improving consultation conversion, and recovering provider capacity, so growth comes from current patients rather than paid ads.
Does Audrey build the AI systems or only advise?
Both. Bespoke, HIPAA-compliant agents are built with a partner when that is the right move. Otherwise she vets and matches an EMR, CRM, or AI tool to the practice.
Where should AI not be used in a practice?
Anywhere it would replace clinical judgment or authentic brand voice. The AI Practice Audit maps where AI belongs and where it does not.
How do I start working with Audrey?
Book a 30-minute discovery call. It is a conversation about where revenue is leaking and which AI moves close the gap fastest in your practice.
Get in Touch
Work with Audrey
For private consulting, podcast appearances, brand collaborations, speaking engagements, and general inquiries.
Full-service advisory for owners, CEOs, and founders. Work spans strategy, operations, branding and brand positioning, marketing, AI implementation, and wellness. Book a 30-minute introductory call, then share the details below so the conversation is useful from the first minute.
I work with a small number of practices at a time, across strategy, branding, operations, and AI. If we are a fit, the introductory call is where we confirm scope, timing, and the right format for what you are building.
Step One
Book a 30-minute introductory call
The call is a fit conversation, not a sales pitch. Pick a time and the scheduler opens right here.
Thank you. Your intake is in. If you have not already booked a call, use the scheduler above and we will take it from there.
General Inquiry
For questions, media inquiries, or anything that doesn't fit the categories above.
Message received.
You can expect a response within 3–5 business days.
Podcast Appearance Request
Audrey prioritizes conversations focused on aesthetic operations, AI in aesthetics, business growth, memberships, KPIs, and leadership. Please complete the form so she can review alignment, scope, and timing.
Request received.
If this opportunity aligns, you can expect a response within 5–7 business days.
Collaboration & Speaking
Audrey partners with brands, organizations, and teams shaping the future of aesthetics, wellness, and healthcare leadership.
Inquiry received.
If this opportunity aligns, you can expect a response within 5–7 business days.
AI Visibility
See how AI describes your practice.
AI assistants now recommend specific practices to prospective patients. Most owners have never seen what those assistants say about them. The Local AI Registry gives you a free look at how your practice shows up across tools like ChatGPT, Gemini, and Perplexity. Run the check, then book time with me to review what it means and what to change.
How PE-backed and multi-location operators deploy AI to scale, not just operate.
Published
What I Cover
Four categories. One practice-building brand.
01
AI in Aesthetics
AI as infrastructure — implementation frameworks, tool stacks, and operator-grade systems for practices ready to build at scale.
02
Practice Operations & Scaling
Memberships, pricing strategy, KPIs, leadership, and the operational architecture behind high-performing aesthetic practices.
03
Wellness
The intersection of wellness philosophy and aesthetic medicine — how leading practices integrate wellness into their service and brand model.
04
Brand Strategy
Positioning, identity, and brand architecture for aesthetic and wellness businesses building a durable market presence.
Tool Deep Dives
The tools operators are actually using.
Operator-grade breakdowns on the AI tools and companies shaping aesthetic practice infrastructure. No affiliate arrangements, no surface-level demos, no influencer reviews. Just the questions to answer before you sign a contract: what the tool actually does, pricing and real-world ROI, integration reality, and the operator verdict.
Subscribe for the tool deep dives as they publish.
The Audrey Aesthetic Podcast
The Audrey Aesthetic Podcast
Operator-grade conversations on where AI belongs in an aesthetic practice, and where it does not. New episodes on YouTube.
The AI Visibility Ladder, Bridgette's framework for how a practice moves from existing, to getting found, to being named best when a patient asks an AI assistant for a provider. What GEO is, how it differs from Google's local ranking, and where practices are already losing ground.
The Retention Roundtable is also hosted on Get Kudos.
Instagram
Operator-grade content. Saved, not scrolled.
Ten-slide frameworks, system breakdowns, and benchmark data — designed to be screenshotted and shared internally by the owners and founders who build with them.
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Legal
Privacy Policy
Last updated: March 2026
Overview
The Audrey Aesthetic ("we," "our," or "us") is operated by Audrey Campbell, MPH. This Privacy Policy explains how we collect, use, and protect information when you visit theaudreyaesthetic.com or interact with our content and communications.
Information We Collect
We may collect the following types of information:
Contact information you provide voluntarily through our contact or intake forms, including your name, email address, practice name, and role.
Communications you send us directly via email or our website forms.
Usage data collected automatically through standard web analytics, including pages visited, time on site, and browser type. This data is aggregated and not personally identifiable.
How We Use Your Information
Information you provide is used solely to:
Respond to your inquiry or collaboration request
Send content, updates, or communications you have opted into via Substack or direct subscription
Evaluate speaking, media, or partnership opportunities
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Substack
Our newsletter is hosted on Substack. If you subscribe to The Audrey Aesthetic on Substack, your subscription is governed by Substack's Privacy Policy, available at substack.com/privacy.
Cookies
This site may use minimal cookies for analytics purposes. You may disable cookies in your browser settings without affecting your ability to use the site.
Data Retention
We retain contact form submissions only as long as necessary to respond to your inquiry. You may request deletion of your information at any time by contacting us at audrey@theaudreyaesthetic.com.
Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at audrey@theaudreyaesthetic.com.
By accessing or using theaudreyaesthetic.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site.
Content Ownership
All content published on this website and through The Audrey Aesthetic on Substack — including written articles, frameworks, data presentations, series content, and brand assets — is the original intellectual property of Audrey Campbell and The Audrey Aesthetic. All rights reserved.
You may not reproduce, republish, distribute, or commercially exploit any content from this site without express written permission from Audrey Campbell.
Permitted Use
Content on this site is provided for informational and educational purposes. You may:
Share links to published content with proper attribution
Reference or cite content in professional or academic contexts with clear attribution to The Audrey Aesthetic
No Professional Advice
Content published on this site represents the professional perspective and analysis of Audrey Campbell, MPH. It is provided for informational purposes only and does not constitute legal, financial, medical, or regulatory advice. Always consult qualified professionals before making business, clinical, or operational decisions.
Third-Party Tools and Platforms
This site may reference or discuss third-party tools, platforms, and services. These references do not constitute endorsements unless explicitly stated. We are not responsible for the accuracy, availability, or practices of third-party platforms.
Limitation of Liability
The Audrey Aesthetic and Audrey Campbell shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this site or reliance on any content published here.
Modifications
We reserve the right to update these Terms at any time. Continued use of the site following any changes constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania.
